![]() ![]() My own MacBook Pro 16 running up to date Big Sur without Jabra direct since it does not work : evolve2 85 UC w/ link 380 USB-C evolve2 85 TEAMS w/ link 380 USB-C. He’s been testing a USB-A link 380 w/ evolve2 85 Teams certified for around 10 days so far, still working great, crossing fingers. My friend’s MacBook Pro 13 running Catalina and Jabra direct : evolve2 65 UC w/ link 380 usb-c sent it back then tested evolve2 85 UC w/ link 380 usb-c. This happened with several headsets / link 380 and MacBook pros, working great at first then messing our voice after around 10 days of usage : 'The omission of dialpad implies HID command string coding, which dictates remote call control ringtone to headset with answer/end from headset equipment is not in part or fully accessible in the Teams client. This is what Jabra support reported to me. Show Me More Software Jabra Xpress Jabra Xpress is a web-based solution that lets you remotely deploy software and firmware and update settings for a large number of Jabra USB headsets. Re: Teams call controls on jabra headset not working. This won’t happen if I connect the evolve2 85 to the Mac via Bluetooth or direct cable connection (which is possible since the last update) OR if I connect the link 380 to my windows VM (using parallels). Jabra Direct is free PC software that enables remote call control with Jabra USB devices and the latest generation of softphones. At first everything is fine then my voice get scrambled with a sort of robotic sound almost every time I make a call using the link 380. It seems to appear after roughly 10 to 15 days of usage. Just wanted to report that the USB-C Jabra link 380 seems to have an issue while being used with Mac OS (either Big Sur or Catalina). ![]()
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